FREQUENTLY ASKED QUESTIONS
How do I book my accommodation with you?
The electricity is not included in the price. How does this work?
The electricity is not included in the price. How does this work?
Once the dates and accommodation type have been confirmed, we require a 25% non-refundable deposit (camping excluded), of the total rental to secure the reservation.
The deposit may be paid either by direct bank transfer or a cheque. Details for this will be emailed upon booking.
Upon receipt of the deposit, a 'Confirmation of Booking' with us will be emailed to you in PDF format along with our 'Terms and Conditions'.
You must confirm by return email that you have been able to open, read and understand the confirmation.
The electricity is not included in the price. How does this work?
The electricity is not included in the price. How does this work?
The electricity is not included in the price. How does this work?
This applies to the self-catering apartments only. In each apartment there is an electricity meter. This is read and the meter reading noted upon your arrival. Upon departure, the units consumed by you are charged at the current EDF price per unit.
What are the check-in and check-out times?
The electricity is not included in the price. How does this work?
How do I pay for my accommodation with you?
Apartments: Arrival from 16:30, departure by 10:00.
Rooms: Arrival from 15:00, departure by 10:30.
Camping: Arrival anytime between 14:00 and 19:00, departure by 11:00.
We do not accept arrivals at La Haille after 19:00 unless by prior agreed arrangement.
How do I pay for my accommodation with you?
Can I rent an apartment and have some additional family members in the rooms?
How do I pay for my accommodation with you?
The balance of your rental will be required upon arrival and in Euros only; direct bank transfer, cash or cheque payable in France.
Sorry, we are unable to take credit or debit cards.
Can I rent an apartment and have some additional family members in the rooms?
Can I rent an apartment and have some additional family members in the rooms?
Can I rent an apartment and have some additional family members in the rooms?
Yes you can!
However, you need to arrange this with us for a quote regarding sleeping only in the rooms.
I am not staying with you but would like to cycle with you?
Can I rent an apartment and have some additional family members in the rooms?
Can I rent an apartment and have some additional family members in the rooms?
No problem, the more the merrier and it will be our pleasure to show you this cycle friendly area.
If you need a bike, no problem.
Please . . . get in touch to cycle with us!